Sometimes, when you update an older version of QuickBooks to a newer version, you may experience a sudden closing or crash, seemingly without any cause. Unfortunately, this will often cause you to lose critical company data. Thus, despite being a standard error, it is an error that you must know how to resolve to preserve your data. This blog lists the reasons behind this error and some troubleshooting steps to fix the error.
Should you require additional help, you can reach out to us at 1.855.738.2784.
Reasons which cause QuickBooks Fatal Error
Before resolving an error, it is essential to note what caused it to happen in the first place, as this allows one to avoid repeating the mistake. Listed below is one of the reasons why QuickBooks might crash unexpectedly with a fatal error-
- QuickBooks might crash if you are using files that are corrupted.
- The Windows firewall and security settings are not configured to the latest QuickBooks version.
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Troubleshooting “QuickBooks Fatal Error” With Easy Instructions
It is essential to troubleshoot when QuickBooks fatal error arises as it saves critical data from being lost. As this error is usually caused by Windows firewall and security settings, one must change those to ensure this error does not reoccur. Every new version of QuickBooks changes the Windows firewall’s system requirements; thus, updating it is necessary. However, if the error persists, then you might be trying to recover corrupted files, and one must troubleshoot for that using the following steps-
- One must download and install the most recent version of the QuickBooks Tools Hub.
- From the QuickBooks tool hub, you should go to Company File Issues. It is a tab located on the left side of the tool hub.
- You should then click on Run QuickBooks File Doctor. QuickBooks File Doctor can take up to one minute to start working. You can search for QuickBooks File Doctor manually if it does not open after a minute.
- In QuickBooks File Doctor, you should select their company file from the dropdown menu that appears on your screen. If your company file isn’t available, you should select Browse and search to find the file.
- Once you have selected the file, you should choose Check your file and network.
- Now click on Continue.
- Following this, you should insert your QuickBooks admin password when asked.
- You should now click on Next.
If your QuickBooks keeps crashing with fatal error, even after following the troubleshooting steps mentioned in this blog, you can try updating your Windows firewall manually using the following steps-
- Open the Start menu.
- Search for “Windows Firewall”
- Open Windows Firewall.
- Select Advanced Settings.
- Right-click Inbound Rules
- Select New Rule.
- Select Port
- Click on Next.
- Ensure TCP is selected.
- In the Specific local ports field, enter the specific ports needed for your QuickBooks year version:
- QuickBooks Desktop 2020 and later: 8019, XXXXX.
- QuickBooks Desktop 2019: 8019, XXXXX.
- QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
- QuickBooks Desktop 2017: 8019, 56727, 55373-55377
- Click on Next.
- Select Allow the Connection and then Next.
- If prompted, make sure all profiles are marked.
- Select Next.
- Create a rule. Give it a name like “QBPorts(year).”
- Select Finish.
If QuickBooks fatal error continues to bother you even after following the troubleshooting steps mentioned above, you can reach out to us at 1.855.738.2784 for further assistance.
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